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![Venue Performance - How do you eat an elephant?]()
How do you eat an elephant?
A few of you may remember that a few months back, I cycled 1000km around the UK in aid of Hospitality Action. When I made the slightly odd decision to do it…
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![Week-27-of-26-1000km-uk-hospitality-bike-ride-training-donation-update]()
Week 27 (of 26) – 1000km UK Hospitality bike ride: Training/donation update.
DONATE LINK Ride end. Musings Follow us on Instagram @hospitality_bike_ride Thank you to our amazing sponsors: NFS Technology Group and the very generous Luis Desouza. Sante Patch MISSION Tea discount code: PETER20…
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![London Convention Bureau + Venue Performance]()
London Convention Bureau & Venue Performance announce Strategic Partnership
Building Back Better Venue Performance is proud to announce a new strategic partnership with the London Convention Bureau with the aim of helping the London Convention Bureau’s strategy for recovery – Building Back…
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Venue Performance founder to cycle 1,000km in support of hospitality industry
Peter Heath founder of Venue Performance is making final preparations as the first day of his 1,000km bike ride in aid of trade charity Hospitality Action approaches. Heath will set out from his home…
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![Week 26 (of 26) - 1000km UK Hospitality bike ride: Training/donation update.]()
Week 26 (of 26) – 1000km UK Hospitality bike ride: Training/donation update.
DONATE LINK Final week. Clothing livery. Thank You to everyone. Follow us on Instagram @hospitality_bike_ride Thank you to our amazing sponsors: NFS Technology Group and the very generous Luis Desouza. Sante Patch…
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![Week 25 (of 26) - 1000km UK Hospitality bike ride: Training/donation update.]()
Week 25 (of 26) – 1000km UK Hospitality bike ride: Training/donation update.
DONATE LINK A very large week and logistics planning. Follow us on Instagram @hospitality_bike_ride Thank you to our amazing sponsors: NFS Technology Group and the very generous Luis Desouza. Derick Martin MISSION…
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![Week 24 (of 26) - 1000km UK Hospitality bike ride: Training/donation update.]()
Week 24 (of 26) – 1000km UK Hospitality bike ride: Training/donation update.
DONATE LINK Wet, wild, loads of miles and amazing sponsors. Follow us on Instagram @hospitality_bike_ride Thank you to our amazing sponsors: NFS Technology Group and the very generous Luis Desouza. Derick Martin…
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![Week 23 (of 26) - 1000km UK Hospitality bike ride: Training/donation update.]()
Week 23 (of 26) – 1000km UK Hospitality bike ride: Training/donation update.
DONATE LINK Gutting out a big week with a rookie error that tuned out beneficial. Follow us on Instagram @hospitality_bike_ride Thank you to our amazing sponsors: NFS Technology Group and the very…
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![Week 22 (of 26) - 1000km UK Hospitality bike ride: Training/donation update.]()
Week 22 (of 26) – 1000km UK Hospitality bike ride: Training/donation update.
DONATE LINK 5 lessons learned whilst riding my bike: Nutrition | Time | Expense | Being boring | Targets Follow us on Instagram @hospitality_bike_ride Thank you to our amazing sponsors: NFS Technology…
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![Week 21 (of 26) - 1000km UK Hospitality bike ride: Training/donation update.]()
Week 21 (of 26) – 1000km UK Hospitality bike ride: Training/donation update.
Amazing rides. Legs feeling great. 2 fabulous and wonderful supporters. Follow us on Instagram @hospitality_bike_ride Thank you to our amazing sponsors: NFS Technology Group and the very generous Luis Desouza. Derick Martin…
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![Week 20 (of 26) - 1000km UK Hospitality bike ride: Training/donation update.]()
Week 20 (of 26) – 1000km UK Hospitality bike ride: Training/donation update.
Follow us on Instagram @hospitality_bike_ride Thank you to our amazing sponsor NFS Technology Group and the very generous Luis Desouza. If you would like to help, please mail me directly on: peter.heath@venueperformance.com…
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![Week 19 (of 26) - 1000km UK Hospitality bike ride: Training/donation update.]()
Week 19 (of 26) – 1000km UK Hospitality bike ride: Training/donation update.
Follow us on Instagram @hospitality_bike_ride Thank you to our amazing sponsor NFS Technology Group and the very generous Luis Desouza. If you would like to help, please mail me directly on: peter.heath@venueperformance.com…
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Data Miners 3 with Martin Fullard, Conference News: ‘Confirmed bookings up 400%’.
In this episode of Data Miners, with Martin Fullard of Conference News, we take a look at the detail of the data as positive movement provides evidence that the industry is looking…
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![Week 18 (of 26) - 1000km UK Hospitality bike ride: Training/donation update.]()
Week 18 (of 26) – 1000km UK Hospitality bike ride: Training/donation update.
I’m vlogging from my rides – how exciting. Follow us on Instagram @hospitality_bike_ride Thank you to our first amazing sponsor NFS Technology Group and the very generous Luis Desouza. If you would…
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![Week 17 (of 26) - 1000km UK Hospitality bike ride: Training/donation update.]()
Week 17 (of 26) – 1000km UK Hospitality bike ride: Training/donation update.
Strong legs, Sussex polo and the frightening realisation that 1000km is a very long way and will be very hard. If you would like to help, please mail me directly on: peter.heath@venueperformance.com…
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![Venue Performance: Benchmarking platform overview.]()
Venue Performance: Benchmarking platform overview.
This recorded webinar (1 in a series of 4) will take a tour of the platform, the various reports and how to use which combinations to gain more in-depth insight and analysis…
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![Week 16 (of 26) - 1000km UK Hospitality bike ride: Training/donation update.]()
Week 16 (of 26) – 1000km UK Hospitality bike ride: Training/donation update.
Outside riding, training snacks and spontaneous gifts from lovely supporters. Shall we start the ride in central London? If you would like to help, please mail me directly on: peter.heath@venueperformance.com Our chosen…
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![Week 15 (of 26) - 1000km UK Hospitality bike ride: Training/donation update.]()
Week 15 (of 26) – 1000km UK Hospitality bike ride: Training/donation update.
Upping the training to another level – it’s getting serious now. Home baking (and baking fails) & outside riding (woohoo sunshine). Pigs Shall we start the ride in central London? If you…
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![Week 14 (of 26) - 1000km UK Hospitality bike ride: Training/donation update.]()
Week 14 (of 26) – 1000km UK Hospitality bike ride: Training/donation update.
Big News. We have a Motorhome/Support vehicle. It’s all getting very exciting and there’s more news to come next week. If you would like to help, please mail me directly on: peter.heath@venueperformance.com…
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![Data Miners with Conference News & Venue Performance]()
Data Miners 2 with Martin Fullard, Conference News: ‘The only way is up’.
In this episode, after Boris’s announcement on the 21st Feb 2021, we explore the data and look for the early signs of movement in the meetings and events industry.
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![Week 12 (of 26) - 1000km UK Hospitality bike ride: Training/donation update.]()
Week 12 (of 26) – 1000km UK Hospitality bike ride: Training/donation update.
Industry leading press coverage | NewDog PR and the fabulous Emily Newman taking up the strain (related to the press release) but then injuries and set-backs. Tough week. If you would like…
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![Venue Performance & Hire Space]()
Venue Performance & Hire Space announce strategic partnership.
PRESS RELEASE 23rd March 2021 Venue Performance and Hire Space announce strategic partnership Venue benchmarking platform Venue Performance (venueperformance.com) and event booking platform Hire Space (hirespace.com) have announced a strategic partnership aimed…
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![Week 11 (of 26) - 1000km UK Hospitality bike ride: Training/donation update.]()
Week 11 (of 26) – 1000km UK Hospitality bike ride: Training/donation update.
This week’s vlog is an unashamed request for money. I will continue to do my bit and train hard for 26 weeks and then – ride my bike 1000km the length of…
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Data Miners 1 with Martin Fullard, Conference News: ‘Lay of the land’.
In this episode, Martin Fullard, Editorial Director of Conference News and Peter Heath of Venue Performance discuss the use of data for meetings and events venues. They set the scene for what…
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Venue Performance – Podcast 11. The methodology and process of reviewing your venue’s M&E business, RaspberrySky
When reviewing your venue’s Meetings and Events business, it’s a machine with many moving parts. Each part has an impact and knock-on effect on the other parts and like most machines, keeping…
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![Week 10 (of 26) - 1000km UK Hospitality bike ride: Training/donation update.]()
Week 10 (of 26) – 1000km UK Hospitality bike ride: Training/donation update.
This week’s vlog is a serious one. It’s a call-out to everyone in the industry to help with inspiring an collective ideas and ways to get involved in what I’m doing. No…
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![Week 9 (of 26) - 1000km UK Hospitality bike ride: Training/donation update.]()
Week 9 (of 26) – 1000km UK Hospitality bike ride: Training/donation update.
This week’s vlog is embarrassing. I have found out that when one does things for a good cause, sometimes people take advantage. And that’s not fair. Don’t judge me. Please…! Please donate…
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Venue Performance – Podcast 10. Using lockdown wisely and coming out stronger, GLH Hotels
Jonathon Liu, Director of revenue, marketing and strategy at GLH Hotels, UK has used the lockdown as an opportunity. Obviously no-one wants to close their business for a year but when forced…
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![Week 8 (of 26) - 1000km UK Hospitality bike ride: Training/donation update.]()
Week 8 (of 26) – 1000km UK Hospitality bike ride: Training/donation update.
This week’s blog is simple. It’s a massive “Thank You” to everyone who has donated, helped, supported and encouraged me in my 26 week quest. THANK YOU, you’re amazing. Please donate for…
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![Week 7 (of 26) 1000km UK Hospitality Bike Ride. Training/Donation update]()
Week 7 (of 26) – 1000km UK Hospitality bike ride: Training/donation update.
Back on target | – 3lbs | Training Partners | Feeling great Please donate for Hospitality Action DONATE HERE Peter’s Strava page – follow my training and progress. Spotify shout-out page. Place…
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![Week 6 (of 26) - 1000km UK Hospitality bike ride: Training/donation update.]()
Week 6 (of 26) – 1000km UK Hospitality bike ride: Training/donation update.
Fails | Feeling grumpy | falling off the wagon | 4 random shout-outs Staying on target | FTP for the events industry | More shout-outs (whilst training/sweating/in pain). Please donate for Hospitality…
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![Measuring Productivity - Venue Performance]()
Measuring Productivity – with David Lund, The Hotel Financial Coach.
A key area that any business should focus on is Productivity. In this video, we take quite a deep look at how any business, especially hospitality businesses should go about measuring productivity.…
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![Week 5 (of 26) - 1000km UK Hospitality bike ride: Training/donation update.]()
Week 5 (of 26) – 1000km UK Hospitality bike ride: Training/donation update.
Staying on target | FTP for the events industry | More shout-outs (whilst training/sweating/in pain). Please donate for Hospitality Action DONATE HERE Peter’s Strava page – follow my training and progress. Spotify…
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![Why Venue Performance? Paul Jackson. MD, Searcys]()
Why Venue Performance? Paul Jackson. MD, Searcys
Paul Jackson, MD of Searcys explains why he sees “great value” from Venue Performance and why our benchmarking platform is “absolutely fundamental” in helping his business plan for the years ahead.
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![Week-4-of-26-1000km-uk-hospitality-bike-ride-training-donation-update]()
Week 4 (of 26) – 1000km UK Hospitality bike ride: Training/donation update.
Staying on target | FTP for the events industry | More shout-outs (whilst training/sweating/in pain). Please donate for Hospitality Action DONATE HERE Peter’s Strava page – follow my training and progress. Spotify…
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![Venue Performance - Podcast 9. SEARCYS]()
Venue Performance – Podcast 9. Building a culture based on people, SEARCYS.
Paul Jackson, MD of SEARCYS talks about key learnings from 2020, his focus for 2021 and how he’s putting people at the heart of SEARCYS’s growth plans. Check out more of our…
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![1000km UK Hospitality bike ride]()
Week 3 (of 26) – 1000km UK Hospitality bike ride: Training/donation update.
Staying on target | Consistency is king/queen | First of many shout-outs (whilst training/sweating). Please donate for Hospitality Action DONATE HERE Peter’s Strava page – follow my training and progress. Spotify shout-out…
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![UK Hospitality bike ride Week 2 of 26]()
1000km UK Hospitality bike ride – Week 2 (of 26).
This week’s blog looks at progress made on fitness KPIs as well as a crazy idea to get everyone joining in. Watch now. Please donate for Hospitality Action DONATE HERE Peter’s Strava…
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1000km UK Hospitality bike ride – Week 1 (of 26).
Watch the video to find out more about why I’ve decided to ride the length of Britain in aid of our hospitality sector and specifically the Hospitality Action charity. If you’d like…
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![Venue Performance Podcast 8 Hybrid/Virtual with David Ball, CEO Brandfuel]()
Venue Performance Podcast 8 – Hybrid/Virtual, Brandfuel.
David Ball, CEO of Brandfuel, a £33mil creative events agency discusses how he and his clients are embracing hybrid and virtual and why there are opportunities for events venues.
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![Confirmation Bias - Venue Performance]()
Don’t use benchmarking…
Today, whilst on my daily dog walk, which also takes in my lunch (under a tree) and some downtime away from emails and to-do lists, I was listening to a pod. It…
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![Venue Performance Podcast 7]()
Venue Performance Podcast 7 (snippet) – How are venues adapting to hybrid & virtual?
Luis Desouza of NFS Technology Group and Peter Heath get together again to discuss the movement in the events venues market since they last spoke in July. This snippet from their conversation…
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![Venue Performance Podcast 6]()
Venue Performance Podcast 6 – How is the Swedish events industry dealing with the pandemic?
This is a fascinating watch/listen for everyone in the events industry. A few month’s back, I wrote an article “Where are our leaders?’. Sweden seems to be doing a great job of…
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![Venue Performance - why use research?]()
“Our research says”
Yesterday morning I was listening to the radio (my media of choice) and getting a fix on where things are at with Covid and the hospitality industry.Firstly (and this is not the…
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![Venue Performance Podcast 5]()
Venue Performance Podcast 5 with Martin Fullard, Editorial Director at Mash Media
In this, our 5th Podcast, we talk to Martin Fullard, Editor in chief at Mash Media who has become the industry champion when fighting for the reopening of our events industry during…
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![Venue Performance _Martin Fullard_Conference News]()
Martin Fullard of Conference News explains why he is backing Venue Performance’s benchmarking platform.
Martin Fullard, edition in Chief at Conference News explains in this short video why he’s getting behind a campaign for the events industry to come together and share data. Venue Performance has…
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![Venue Performance - Build a culture.]()
Use this time to build a culture that future employees will want to be part of.
These are testing times….to put it mildly. Many businesses, certainly in our beloved events sector have been brutally slashed in terms of revenues and therefore the necessary and unfortunately inevitable people cull.…
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![Venue Performance & Conference News strategic partnership]()
Venue Performance and Conference News form strategic partnership.
Today, Venue Performance & Conference News launch a strategic partnership that will encourage all London events venues to use Venue Performance’s unique, revolutionary and ground-breaking benchmarking platform. Martin Fullard, editorial Director at…
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![Venue Performance - Anna Fenten, Searcys]()
Interview with Anna Fenten, Searcys.
Anna Fenten, Head of brand marketing and communications at leading caterer and from Searcys who create brilliant restaurant experiences and wonderful events shares her views on leadership and how the industry will…
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![Venue Performance - Virtual will be dropped]()
Virtual will be “dropped like a hot t**d”.
There is no doubt that the digital ‘offer’ is an option for events, especially during the pandemic Covid. But there is also no doubt that people want, need and crave live. The…
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Technology leaders Venue Performance & NFS Technology Group launch strategic partnership
As the UK venues industry continues to combat the corona crisis, two ground-breaking organisations – the Venue Performance benchmarking platform and NFS Technology – have today announced a strategic partnership. With more…
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![Venue Performance - Leaders]()
Event industry leaders, please read
Like many of my industry peers and colleagues, I have been reading, watching, waiting in the hope that the leaders in our industry do something for our perilous situation. What clout have…
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![Venue Performance Podcast 3]()
Venue Performance Podcast 3
Phill & Peter take some long deep dives into the events industry’s data world, conspiracy theories and coming a bit close to the edge (at times). A (not so serious) look into…
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![Market share reports - Venue Performance]()
Market Share reports
These powerful reports tell you exactly how much revenue your events venue is commanding compared to your competitors. It also compares your venue to the wider market, which in turn provides you…
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![Venue Performance - I have a problem]()
I know I shouldn’t but I can’t help myself. I need help.
A few years ago I embarked on a nutty training programme to get me up and down the Alps on a bike. Think Tour de France’s most challenging day and that was…
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![Venue Performance Testimonial Montage]()
Testimonial Montage – Venue Performance
Industry leaders explain in their own words why they believe Venue Performance’s benchmarking service/platform is so important. Contact Venue Performance – CLICK HERE
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![Venue Performance - Consistency]()
Consistency is King & Queen
As we head into the rule of 6, no doubt cleverly thought up by one of Dominic Cumming’s team, one of the things that is confusing and frustrating the British people at…
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![Quick Tour of the Venue Performance benchmarking platform]()
Quick (under 3 minutes) tour of the Venue Performance benchmarking platform.
We put together a very quick video to give you a taster of what our unique and ground-breaking benchmarking platform can do for your venue.With over 17 reports and unlimited comparison sets,…
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![Venue Performance - Blog. Arrived at the beginning]()
We’ve arrived at the beginning: Hold On
Last weekend I had some panic purchasing to do. I had a (socially distanced) ‘party’ to attend and I needed to look smart (so I didn’t let my wife down. I like…
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![Venue Performance & The Hotel Financial Coach]()
Venue Performance Podcast 2: Interview with the Hotel Financial Coach
In the USA they know all about hotels and events. The love a good meeting and think nothing of flying round the US of A for single meetings. It’s a bit like…
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Bookings Report
The Bookings report is where you can track and measure activity in the market and your competitor set. The Bookings report tells you how many events are being booked and how many…
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Side-by-Side reports
The side by side reports are probably the quickest, simplest and easiest reports that you will use. They instantly give you information on pricing which is where most venues start the data…
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![Venue Performance Podcast 1]()
Venue Performance Podcast 1
We’re adding to our inventory of digital assets and for our first Podcast I’m interviewing the man behind the tech, the platform…..the clever stuff. Mr Phill Rodgers. Normally he doesn’t come out…
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![Kat, BMA House - Venue Performance]()
BMA explain why they use benchmarking
It’s always good when a client uses their own words to describe why they use your products and services. It has more resonance with prospects. Thanks Kat
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![Where are our leaders?]()
Where are our leaders?
I get the fact that journalism needs to be balanced and I get the fact that no-one in the events industry knows when normal business will return but is everyone else becoming…
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![Introvert-Extrovert]()
Events: A time for introverts?
Extrovert – an outgoing, socially confident person Introvert – a shy, reticent person Which one do you think is happier and more confident when it comes to ‘events’?Has the events industry always/mainly…
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![Booking trends / lead time]()
Booking Trends report
This report, certainly during the Covid crisis, is going to be your ‘go to’ report on a regular basis – guaranteed. In this video, we explain how it works and why it’s…
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![Jonathan Langston, Hotstats on why benchmarking]()
He should know – he’s been doing it for 30 years
Ok, maybe not 30 years but Jonathan Langston, CEO of Hotstats has been in hospitality property performance and data for 30 years and latterly heading up Hotstats’ expansion drive. What he doesn’t…
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Why is benchmarking important?
Anna Fenten, head of brand and marketing communications at Searcys, one of the UK’s leading caterers and venue management companies explains her thoughts on why she feels benchmarking is important for her…
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Why Venue Performance?
Mike Kershaw spent over 20 years chairing one the events industry’s most prominent brands. He nows advises venues and other hospitality businesses and helps them grow.
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The importance of good data – from a man who knows.
Luis DeSouza knows a thing or two about venues, data and how accurate data can help them measure their success. For over 20 years, he has been running a leading hospitality and…
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Helping clients secure brand, reputation and new business in a crisis.
Luis DeSouza, CEO of NFS Technology Group – a major tech supplier to the hospitality sector explains how a key part of his business is all about helping his clients secure their…
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![Venue Performance_ BMA_Kat Winfield]()
This is how you do it.
For all you aspiring venue managers out there, this interview with Kat Winfield from BMA House is a must-listen.Kat started her career at the bottom and through her vision, determination and hard…
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![Video link to Vimeo]()
Don’t go bust
Mike Kershaw spent 25 years building an event company that pretty much saw, experienced and did everything – including mistakes and plenty of them. But as he grew his £4 million business…
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![Anna Fenten - Vimeo]()
Friendships
We all know the benefits of having a good friend, but how many of you have applied the same concepts of creating, maintaining and developing those friendships to your work?During lockdown, SEARCYS…
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